Frequently Asked Questions
Everything you need to know about styling and maintaining your sanctuary.
What is the standard delivery timeframe for furniture items?
Most furniture and large home decor pieces are delivered within 7-14 business days. Smaller garden accessories typically arrive within 3-5 business days via standard ground shipping.
Do you offer international shipping for garden supplies?
Currently, House, Home & Garden ships exclusively within the continental United States and Canada to ensure the integrity and timely delivery of our fragile home goods.
What is your return policy for home textiles and rugs?
We offer a 30-day return window for all unused textiles and rugs in their original packaging. Please note that for hygiene reasons, bedding must be unopened to qualify for a full refund.
Are your outdoor furniture sets weather-resistant?
Yes, our garden collections are crafted from premium materials like teak, powder-coated aluminum, and UV-resistant synthetic wicker designed to withstand various weather conditions.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home renovation purchases.